Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the best way to care for my Hanky Panky items?
To preserve the life of your garments, we recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid using bleach or fabric softeners.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that for hygienic reasons, certain items may be final sale.
How do I know which size to order?
Our signature 'One Size' fits most from sizes 4 to 14, but we also offer specific sizing from XS to XL and Plus sizes. Please refer to our detailed Size Guide located on each product page.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Afterpay.